Please read our terms and conditions prior booking – by booking you agree to these terms

House of Mark Booking Policy


CONTRACT

The contract is for a short term holiday rental of House of Mark made between the client and the owner, binding from such time that the booking is made and is inclusive of the following conditions.

(1) The person whose name appears on the booking form agrees to take full responsibility for ensuring that all members of the party adhere to the conditions.

(2) The number of people occupying House of Mark is limited to that stated on the website unless by prior consent with the owner.

Your contract is with House of Mark Glenesk. Angus. DD9 7YZ. Scotland.

PAYMENT TYPES

We accept:

  • Cash,
  • Bank Transfer,
  • Card,
  • Worldpay and PayPal.

Accepted cards:

  • Visa Debit / Delta,

  • Visa Credit,

  • Maestro / Switch,

  • Mastercard,

  • American Express,

  • DinersClub.

DEPOSIT DETAILS
  • A deposit equal to the total cost of the booking (100 %) and any other pre-booked requirement is required at the time of booking to secure your room/s.

  • This deposit will be refunded according to the cancellation policy.

  • Balance payment required on departure and preferred payment method is cash or online banking.  We also accept PayPal and Worldpay but a surcharge covering their charges will be made.

  • Late payment: A charge of 20% of the total invoice will be applied after each seven day period beyond the invoice date.

CANCELLATION
  • If the booking is cancelled less than 7 days before arrival then a charge equal to 50% of the stay will be made.

  • If the booking is cancelled less than 3 days before arrival then a charge equal to the full booking amount will be made.

  • If the booking is cancelled 7 or more days before arrival then a charge equal to 20% of the stay will be made.

REDUCTION AND NO SHOW

In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.

TERMS AND CONDITION
  • All taxes are included within the rental rates.

  • Occupancy: Due to fire regulations, under no circumstances shall the maximum accommodation of each room be exceeded at The House of Mark.

  • Unfortunately, we are unable to reduce booking charges due to late arrival or early departure.

  • Smoking: In the interests (hygiene/safety) of other users of  House of Mark, a strict non-smoking policy is maintained throughout the house and within 15 metres of the property.

  • Pets are not allowed in the house. The must sleep in the car.

  • Pets are to be kept under control at all times, there are farm animals in the surrounding fields. All droppings on the premises-including and particularly in the grounds should be disposed of appropriately prior to departure.

  • Please inform the owner of breakages and damage to the property. This can then be replaced or repaired for the next client. The owner reserves the right to charge for any damage or breakages.

  • Checking in and checking out: Check in is generally preferred after 4:30pm on day of arrival. To enable to us to keep our rooms to a high standard of cleanliness and for the convenience of new guests arriving, it would be greatly appreciated if rooms could be vacated by 10:00 am on day of departure.

  • We shall not be liable for any loss, damage, expense, accident, injury, illness or inconvenience whether to person or property which you or any other person may suffer or sustain arising out of or in respect of the letting or your stay.

  • We strive to keep all information supplied on this website and in other literature and publications both accurate and up-to-date. However all information should be checked independently and we cannot accept liability for any damage or loss resulting from information given or statements made whether orally, electronically or in writing.


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